Customer Onboarding

LoopXP Platform Onboarding

Thank you for choosing LoopXP. This questionnaire helps us configure your system, establish implementation priorities, and ensure a successful rollout.

1

Organization & Location Setup

Tell us about your organization and the locations we'll be configuring.

2

User Access

List all users requiring access to LoopXP.

3

Implementation Goals

Select all that apply.

4

Donation Collection Programs

Tell us about your current donation channels and volume.

Donation channels currently utilized
5

Donation Bin Program

If utilizing donation bins (City Thrift only for now).

Existing bin location list with addresses available?
Would you like existing locations imported?
Planning to expand your bin network?
Interested in Bin Performance Tracking & Site Scoring?
6

Routing & Fleet Operations

Help us understand your current route structure and fleet.

Current Route Structure
7

XP.Donations Hardware Setup

How will donations be recorded at attended locations?

Donation Recording Method
8

Reporting & KPI Priorities

Which metrics are most important to your organization?

9

Existing Systems & Data

Identify systems currently in use and data available to import.

Any Available Data to Import?
10

Project Leadership

LoopXP recommends assigning a primary Project Lead for a successful implementation.

Project Leadership Structure
11

Implementation Communication

LoopXP recommends weekly implementation meetings during the first 60 days following kickoff.

Would you like to schedule recurring implementation meetings?
Preferred Meeting Length
Expected Attendees
12

Success Criteria

What would define a successful implementation after the first 60 days?

Success Criteria

Master Subscription Agreement Acknowledgment

Please review the Loop XP Master Subscription Agreement (MSA) and acknowledge your agreement to its terms to continue.

Acknowledge the MSA to enable submission.

LoopXP.ai trademark logo

LoopXP connects people, product, and purpose. Behind a mission so thrift organizations can generate more donations, operate more effectively, and create greater measurable impact.

Platform

  • Core
  • Plus
  • Full ERP
  • Integrations
  • Impact

Who We Serve

  • Thrift
  • Nonprofits
  • Reuse
  • Textile Recovery

People. Product. Purpose. Always.

Doing Business As (DBA): Loop Thrift XP, XP.LOAD, and all other XP-branded modules herein. Official website: LoopXP.ai. Forwarding website: Loopthriftxp.com & Loadxpsystems.com.

Loop XP, LLC operates as a unified ecosystem of modular business systems and consulting services, including retail, logistics, export, reporting, and sustainability platforms. Each XP module functions as an integrated component of the Loop XP architecture and may be branded independently under the Loop XP umbrella.

Website Accessibility

Loop XP, LLC is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. If you experience difficulty accessing any part of this website, please contact info@loopxp.ai with details of the issue (page URL and what you were trying to do), and we will work to provide the information or service in an accessible format.